Free shipping for orders over 60€ within Greece

Application for reimbursement

Thank you for choosing thescentlab.gr for your purchases.

All our products are made to order. We do not have products in stock.

From all the fragrances we have available you can get samples (cost 1€), so you can try our version before you buy the regular bottle.

You can send us the completed form below, taking into account the following points:

Conditions for returning the product:

Product returns are accepted only if the product is incorrect from the one you selected or does not work properly.

A return which concerns the wrong product:

In case the product we sent you is different from the one you ordered, you can return it within five (5) working days from its delivery to you without any shipping charges. The product can only be returned if the product is in its original condition and with full undamaged packaging.

Shipping costs:

1. The return is made by ACS courier or SPEEDEX courier at our own cost (you do not pay anything for the return) with the basic condition that there has been prior communication with our store at +302316016833 in order to send you the correct product. 

2. With any carrier you wish at your own expense (you pay the carrier for the return).

In any case: your parcel inside should contain 1. the product you are returning.

2. your receipt

Invocation of a defect:

In cases of products with technical problems you should contact our store at +302316016833. Return of a product with a defect will be accepted and the product will be returned to you immediately.

Please fill in your details:

To :
ETHERIO SCENT LAB 

Gregory Palamas 7,
P.O. Box 54622 Thessaloniki
tel. 2316016833

Return Form
Please fill in your details:
Your name & last name
Address
City
postal code
Cel no.
d/m/y
If you have any comments please note them above. Also the reason for return (e.g. wrong size / wrong product / changed my mind etc.).
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